< Privacy Policy – AIRWAYS INTERNATIONAL PVT. LTD.

Privacy Policy

At Airways International Pvt. Ltd., we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our courier services.

Collection of Personal Information

We may collect the following personal information from our customers:

  • Name, address, and contact details (email address, phone number)
  • Payment information (credit/debit card details, bank account information)
  • Shipment information (sender/receiver name and address, shipment content and value)

We collect this information through our website, airwaysindia.in, or through other communication channels such as email or phone.

Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide courier services and manage shipments
  • To communicate with our customers regarding their shipments
  • To process payments and manage accounts
  • To improve our services and customer experience
  • To comply with legal and regulatory requirements

Disclosure of Personal Information

We may disclose personal information to the following parties:

  • Our employees and contractors who need access to the information to perform their duties
  • Third-party service providers who provide services on our behalf, such as payment processing, customer support, and IT services
  • Regulatory authorities and law enforcement agencies, where required by law or to protect our rights and interests

We do not sell or rent personal information to third parties.

Protection of Personal Information

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. We also limit access to personal information to those who have a legitimate need to access it.

Retention of Personal Information

We retain personal information for as long as necessary to provide our services and comply with legal and regulatory requirements. When personal information is no longer needed, we securely delete or destroy it.

Your Rights

You have the right to access and correct your personal information that we hold. You may also have the right to request that we delete your personal information, restrict its processing, or transfer it to another organization. To exercise these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify customers of any material changes to this Privacy Policy by posting a notice on our website or by other means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at india@airwaysindia.in